Getting Heard on Yelp: Tips From Our Long Beach Auto Body Shop.

We love hearing from our customers especially when they're happy with the collision repairs to their car. We get lots of great feedback in our customer surveys, emails notes and Yelp reviews.

Unfortunately not all Yelp reviews make it on to our page. We thought that was weird and investigated to find out why.

We found out about the Yelp Filter. It's why a lot of our reviews are down the bottom of our page and filed under 'not currently recommended'. We have over 40 reviews + over 20 that are not recommended. Customers who join Yelp then are not very active will wind up down there.

The Yelp Filter takes into account several factors such as profile info, number of reviews, photos, check-ins, quality of reviews and other factors. Yelp have written a complex algorithmic filter to take all of these factors into account to determine if a Yelp review is legit.

In general, if you join Yelp just to write one or two reviews they won't make it on the page. How do you fix that? (Hint - you want to be more like Joe, Rick and Kay, below, and less like Bambi and Mike)

  • Write a bunch of Yelp reviews. Take 10 local businesses and leave Yelp reviews for them. Your favorite local businesses will thank you and you’ve done good in the world by helping them. But remember, Yelp wants real people giving real reviews. Not every experience is positive and your Yelp reviews should run the spectrum from 1-5 stars.

  • Connect your account to Facebook. It tells Yelp that it's more likely that you are real.

  • Complete your Yelp profile. Add a photo if Facebook didn't do it. Add your location and a few details.

  • Make friends. Use Facebook or Email to quickly send invites to lots of friends on Yelp. You might be surprised how many friend you back. Then interact with their reviews by marking them Useful, Funny, etc. Yelp accounts with friends are more likely to be real.

  • Download the Yelp app and Check In. If you are linked up with your mobile phone, it’s more likely that you are real.

  • Leave tips for a business. They're quick and easy to do.

  • Take a little time. You don’t go from 0-100 reviews in a weekend. Give it some time to build your reputation before you give that coveted Yelp review that makes a difference. Plus it doesn’t look real to go from 0-50 in a night.

The Yelp Review Filter can bring a lot of frustration to Yelp users who want to praise a particular business - only to see their review disappear. But it's easy to get into Yelp and be heard!

If you're in need to Auto Body repairs and if you're a Yelper, check-in at our shop you can get 4 free days of rental when you drop off your vehicle with us.

Check us out on Yelp or give us a call 562-426-2639

#yelp #autobody #collisionrepair

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Craftsman Collision USA provides quality collision repair services with a lifetime Warranty for the surrounding areas:


• Long Beach

• Naples Island

• Bixby Knolls

• California Heights

• Signal Hill

• Bellflower

• Lakewood

• Seal Beach

• Cerritos

• Carson

• Torrance

• Los Angeles

• Orange County

• Paramount

• Hawaiian Gardens

• Long Beach Airport

• San Pedro

3250 E Airport Way

Long Beach, CA 90806

Ph: 562-426-2639

Fax: 562-490-3961



M-F: 8:30am - 5pm

Sat: Closed (temporary)

Craftsman Collision USA is:


• Honda ProFirst Certified Collision Repair

• Ford Factory Certified

• GM Factory Certified

• Lincoln Factory Certified

• Chrysler Factory Certified

• Dodge Factory Certified

• Chevrolet Factory Certified

• Cadillac Factory Certified

• Buick Factory Certified

• Fiat Factory Certified

• Jeep Factory Certified

• Ram Factory Certified

• Nissan Factory Certified

• Infiniti Factory Certified

• Hyundai Factory Certified

• Kia Factory Certified

• Mazda Factory Certified

• Subaru Factory Certified

Craftsman Collision USA is a Direct Repair Facility for the following insurance companies:

• Alliance United Insurance

• Allstate 

• Ameriprise/CONNECT

• Amica Insurance

• Automobile Club of Southern 

  California® (AAA)

• Alliance United Insurance

• National General Insurance (The General)

• The Hanover Insurance Group

• Horace Mann Insurance

• Infinity Insurance

• Kemper Insurance

• The Hartford


• Wheels Fleet Services

We work with all insurance companies including:

• American Family Insurance

• Esurance®

• Farmers Insurance

• Fred Loya Insurance

• Geico

• Liberty Mutual®

• Nationwide

• Progressive Insurance®

• Safeco Insurance

• State Farm Insurance

• Travelers Insurance 

• Wawanesa Insurance

• Zurich Insurance

• 21st Century Insurance

• And many more

California Bureau of Automotive Repairs Registration ARD 278516

© Copyright Craftsman Collision USA.  Auto body repairs, Long Beach, CA  All Rights Reserved