top of page

I've been in an accident...what do I do?


1. Write down the details:

  • Where and when the crash happened;

  • The licence plate number of each vehicle involved;

  • The names and addresses of each driver involved;

  • The driver's licence number of each driver involved;

  • Insurance company names and policy numbers of the vehicles;

  • Names and contact info of witnesses, if necessary. 

  • If you have a camera or smartphone, take photos of the damage and the accident scene in case you need it later.


2. Contact my insurer.

At Craftsman Collision USA we're able to repair vehicles insured with any insurance company. As we have a direct relationship with many insurers such as AAA Auto Club your insurer will often advise you to go directly to our shop for an estimate. In most case you'll be able to drop it off immediately for repair.


3. Call Craftsman Collision USA.

Call us at 562-426-BODY (2639) or just come on in to our Long Beach auto body shop. We work with all insurance companies and we'll help take the hassle out of handling your repair smoothly. We'll walk you through the repair process beforehand, keep you informed throughout the repair process and provide excellent customer service to deliver your vehicle on time. Upon completion of the repairs, we conduct a thorough quality inspection of all repairs before putting you back on the road.



Your vehicle is likely the second largest investment that you make in your lifetime. Our goal is to ensure you are 100% satisfied with your repair and to get you and your family back on the road in a vehicle that not only looks great, but is safe. That is why all our repairs are backed by a lifetime guarantee.


Of course, no one wants to think about having an accident. But if misfortune strikes you, we hope you’ll remember where to turn. Call our Long Beach collision repair center. You’ll be glad you did.


At Craftsman Collision USA we strive to deliver a perfect 10 service. You will continue to see the same great people you have come to know and continue to receive top rated customer service. Our local customers can look to Craftsman Collision USA for auto body repairs because we are committed to providing the highest level of service to you and for your vehicle.


Come and visit us in Long Beach for your insurance claim or for an estimate to repair your vehicle privately. Our highly trained customer service team and estimators will ensure your repair runs smoothly. We know how stressful it can be to be involved in an accident. Upon arrival, you`ll find friendly faces and helpful staff who will take care of all the paperwork involved with your claim.



At Craftsman Collision USA not only do we guarantee our repairs for a lifetime, but we will repair your vehicle to its pre-accident condition ensuring all quality and safety standards specific to the make and model of your vehicle are met. All repairs to your vehicle will be completed by qualified, experienced auto body and refinish technicians using the latest collision repair technology including; computerized color matching that will provide your vehicle with a superior finish and you with glowing reviews.


Our goal is to ensure you are 100% satisfied with your repair and to get you and your family back on the road in a vehicle that not only looks great, but is safe.

bottom of page