We're on a mission

We haven't changed a word since writing this mission statement over 30 years ago. We are 100% commited to service excellence, the latest in collision repair technology and education, our limited lifetime warranty and our good corporate citizenship. Regardless of how many shop locations, or how many countries we are located in, we will continue to lead the auto body collision repair industry in service and quality - in Long Beach and beyond.

 

OUR MISSION

 

At Craftsman Collision USA, our mission as industry leader is to endeavour to find new ways to raise the standards of quality and service in the auto body repair business. 

 

We will strive to create outstanding customer satisfaction in everything we do, from our initial warm welcome to the tidiness of our workshops and reception areas.

 

We will continually upgrade the education of our staff in the most current management and technical skills available, and augment this learning with the best available technology to ensure that our quality of repair is unsurpassed in the undustry. 

 

We will back our repairs with a lifetime warranty equal to or better that the best available including complying with all applicable insurance and accreditation requirements.

 

Finally, because leadership entails good corporate citizenship, we will uphold a commitments to the highest standards of environmental safety and responsibility in all our operations, and when the opportunity arises, share our good fortune with deserving charitable causes. 

 

 

 
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