We're on a mission

We haven't changed a word since writing this mission statement over 30 years ago. We are 100% commited to service excellence, the latest in collision repair technology and education, our limited lifetime warranty and our good corporate citizenship. Regardless of how many shop locations, or how many countries we are located in, we will continue to lead the auto body collision repair industry in service and quality - in Long Beach and beyond.

 

OUR MISSION

 

At Craftsman Collision USA, our mission as industry leader is to endeavour to find new ways to raise the standards of quality and service in the auto body repair business. 

 

We will strive to create outstanding customer satisfaction in everything we do, from our initial warm welcome to the tidiness of our workshops and reception areas.

 

We will continually upgrade the education of our staff in the most current management and technical skills available, and augment this learning with the best available technology to ensure that our quality of repair is unsurpassed in the undustry. 

 

We will back our repairs with a lifetime warranty equal to or better that the best available including complying with all applicable insurance and accreditation requirements.

 

Finally, because leadership entails good corporate citizenship, we will uphold a commitments to the highest standards of environmental safety and responsibility in all our operations, and when the opportunity arises, share our good fortune with deserving charitable causes. 

 

 

 
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Craftsman Collision USA provides quality collision repair services with a lifetime Warranty for the surrounding areas:

 

• Long Beach

• Naples Island

• Bixby Knolls

• California Heights

• Signal Hill

• Bellflower

• Lakewood

• Seal Beach

• Cerritos

• Carson

• Torrance

• Los Angeles

• Orange County

• Paramount

• Hawaiian Gardens

• Long Beach Airport

• San Pedro

3250 E Airport Way

Long Beach, CA 90806

Ph: 562-426-2639

Fax: 562-490-3961

longbeach@craftsmancollision.com

 

Hours:

M-F: 8:30am - 5pm

Sat: Closed (temporary)

Craftsman Collision USA is:

 

• Honda ProFirst Certified Collision Repair

• Ford Factory Certified

• GM Factory Certified

• Lincoln Factory Certified

• Chrysler Factory Certified

• Dodge Factory Certified

• Chevrolet Factory Certified

• Cadillac Factory Certified

• Buick Factory Certified

• Fiat Factory Certified

• Jeep Factory Certified

• Ram Factory Certified

• Nissan Factory Certified

• Infiniti Factory Certified

• Hyundai Factory Certified

• Kia Factory Certified

• Mazda Factory Certified

• Subaru Factory Certified

Craftsman Collision USA is a Direct Repair Facility for the following insurance companies:

• Alliance United Insurance

• Allstate 

• Ameriprise/CONNECT

• Amica Insurance

• Automobile Club of Southern 

  California® (AAA)

• Alliance United Insurance

• National General Insurance (The General)

• The Hanover Insurance Group

• Horace Mann Insurance

• Infinity Insurance

• Kemper Insurance

• The Hartford

• USAA

• Wheels Fleet Services

We work with all insurance companies including:

• American Family Insurance

• Esurance®

• Farmers Insurance

• Fred Loya Insurance

• Geico

• Liberty Mutual®

• Nationwide

• Progressive Insurance®

• Safeco Insurance

• State Farm Insurance

• Travelers Insurance 

• Wawanesa Insurance

• Zurich Insurance

• 21st Century Insurance

• And many more

California Bureau of Automotive Repairs Registration ARD 278516

© Copyright Craftsman Collision USA.  Auto body repairs, Long Beach, CA  All Rights Reserved