Got insurance questions?
When your vehicle has been involved in an accident, your biggest concern may be finding an auto body shop in Long Beach that you can trust. It can be hard choosing a collision repair center, navigating lengthy insurance claims and dealing with the whole process. Rest easy, we'll take care of it for you and answer all your questions.
Outstanding customer service is one of the most important factors you should consider when choosing an auto body shop. We're here to help you with the often confusing insurance claim process of claims, your deductible, rental cars and everything accident related.
Craftsman Collision USA is a direct repair facility for many major insurance companies and that we repair vehicles from every major insurer. Insurance companies have preapproved us so you can simply drop off your vehicle and we’ll handle the claim completely, saving you time and hassle. We’re here to help you through the entire repair of your vehicle.
A testimonial from a real customer:
"I wanted to give a huge shout-out to Craftsman Collision, especially to Fernando Erazo. Going through the process of a car accident and repair is never easy. However, Fernando kept me informed throughout the entire process. What I appreciated the most is that he recognized that my car, which is a 2009 BMW 335i, is very important to me. The insurance carrier for the other driver initially authorized a refurbished rear bumper. However, Fernando did not feel this was adequate and went out of his way to convince the insurance carrier that only a new bumper would suffice. To me, this is clearly going above and beyond and Fernando should be recognized for showing superior customer service. Additionally, a complete detail job of my car was performed which was totally unexpected. When my car was presented back to me, it looked absolutely beautiful. Again, kudos to Craftsman Collision." Scott W, Signal Hill, CA
Don't worry about your collision repair either, we also have highly skilled technicians who have access to state-of-the-art tools in order to take your dinged or dented vehicle and return it to its pre-accident condition. Call us if you've been in an accident. We'll take care of the rest.